Question 1

What is SixerHQ?

Accepted Answer

SixerHQ is a referral relationship management platform built for healthcare specialists. It helps practices track, nurture, and grow the referral relationships that drive their patient volume, replacing spreadsheets and sticky notes with a purpose-built system for managing referral source outreach.

Question 2

Who is SixerHQ designed for?

Accepted Answer

SixerHQ is designed for healthcare specialists whose practice grows through referrals: physical therapists, surgeons (orthopedic, cardiac, neuro, general), interventionists (cardiologists, pain management), geriatricians, pediatricians, occupational therapists, speech-language pathologists, and any specialist who relies on referral relationships.

Question 3

How is SixerHQ different from a general healthcare CRM?

Accepted Answer

Unlike broad CRMs that try to cover sales, marketing, and patient management, SixerHQ is purpose-built for one specific workflow: managing relationships with referring providers. Every feature is designed around the referral relationship lifecycle. Your marketing reps, clinic directors, and providers all see the same referral source data.

Question 4

What AI features does SixerHQ include?

Accepted Answer

SixerHQ includes AI-powered email drafting that generates personalized outreach emails based on your contact history, AI follow-up suggestions that recommend next steps and optimal contact timing, and AI activity summaries that provide concise overviews of your relationship with each referral source.

Question 5

How does the smart reminder system work?

Accepted Answer

SixerHQ uses a three-tier reminder system: organization-level reminders when nobody has contacted a referring org within your set interval, contact-level reminders for individual relationships, and follow-up tasks with due dates. Daily digest emails summarize your most urgent outreach needs each morning.

Question 6

Can my whole team use SixerHQ?

Accepted Answer

Yes. SixerHQ supports team collaboration with the Starter plan for 2-5 users, the Team plan for 6-20 users, and the Enterprise plan for organizations with 21+ users. Marketing reps, clinic directors, and treating providers can all log activities, view referral source history, and coordinate outreach with full visibility.

Question 7

How much does SixerHQ cost?

Accepted Answer

SixerHQ offers four plans: Individual ($49/month) for a single user, Starter ($97/month) for 2-5 users, Team ($197/month) for 6-20 users, and Enterprise ($10/seat/month) for organizations with 21+ users. All plans include every feature with no gating. Individual, Starter, and Team plans start with a 7-day free trial. Enterprise plans include hands-on data import, team training, and onboarding — contact us at sixerhq.com/enterprise to get started.

Question 8

What types of activities can I track?

Accepted Answer

SixerHQ lets you log office visits, phone calls, lunch meetings, emails, reports shared, marketing materials delivered, events and seminars, and custom activity types. Each activity resets the reminder timer and is attributed to the logged-in user. You can also BCC a unique tracking address to automatically log emails.

Question 9

How does BCC email tracking work?

Accepted Answer

Every SixerHQ user gets a unique BCC email address. Add it to the BCC field when emailing a referral source from your normal email app, and SixerHQ automatically matches the recipient and logs the email as an activity with no manual entry required.

Question 10

Is my practice data secure and private?

Accepted Answer

Yes. SixerHQ uses practice-level data isolation with row-level security enforced at the database level. Every query is scoped to your practice. Authentication uses industry-standard protocols, and all data is encrypted in transit and at rest.

Question 11

Why do healthcare specialists need referral relationship management?

Accepted Answer

Musculoskeletal conditions alone cost $420 billion annually, with 30-40% of primary care visits involving MSK complaints. Yet half of patients never receive needed treatment. The gap is a referral relationship gap. Proactive relationship management ensures your practice stays visible, trusted, and first in line for referrals.

Question 12

How long does it take to set up SixerHQ?

Accepted Answer

Most practices are up and running in under 10 minutes. Sign up, add your first referring organizations and contacts, and start logging activities immediately. No complex onboarding, data migration, or training needed.

Transparent pricing for
organizations with 21+ users.

What to expect

Get in touch

Transparent pricing for organizations with 21+ users.

What to expect

Get in touch

Transparent pricing for
organizations with 21+ users.